Kind Reminder
Kind Reminder for HK VIP
Please present your HK official membership card or e-card upon purchase for bonus point accumulations and redemptions.
In case you lose your card, please call our customer hotline: 2343 8223.
The membership card is not transferable.
Please keep invoices or receipts for each purchase as proof of point accumulation.
VIP hotlines: please call 2343 8223 (HK) or 400 880 2411 (Mainland China);
At stores: you can check with our shop assistants.
In case you lose your card, please call our customer hotline: 2343 8223.
The membership card is not transferable.
Please keep invoices or receipts for each purchase as proof of point accumulation.
Enquiries to Point Status
Quarterly statement: receive an update by SMS or by direct mailer quarterly;VIP hotlines: please call 2343 8223 (HK) or 400 880 2411 (Mainland China);
At stores: you can check with our shop assistants.
Kind Reminder for Mainland China VIP
Please present your Mainland China official membership card or e-card upon purchase for bonus point accumulations and redemptions.
In case you lose your card, please call our customer hotline: 400 880 2411.
The membership card is not transferable.
Please keep invoices or receipts for each purchase as proof of point accumulation.
VIP hotlines: please call 400 880 2411 (Mainland China) or 2343 8223 (HK);
At stores: you can check with our shop assistants.
In case you lose your card, please call our customer hotline: 400 880 2411.
The membership card is not transferable.
Please keep invoices or receipts for each purchase as proof of point accumulation.
Enquiries to Point Status
Quarterly statement: receive an update by SMS or by direct mailer quarterly;VIP hotlines: please call 400 880 2411 (Mainland China) or 2343 8223 (HK);
At stores: you can check with our shop assistants.
